Proudly helping protect San Antonio and the surrounding areas.
Fire Alarm Installation, Service and Monitoring
Fire Alarm Installation
Fire Alarm Service and Repair
Fire Alarm Service and Repair
TSS handles it all. From design to permitting, installation to final testing, TSS has the expertise to guide you through the entire process.
Fire Alarm Service and Repair
Fire Alarm Service and Repair
Fire Alarm Service and Repair
It is the building owner's responsibility to maintain the building's fire alarm. With TSS, it's easy!
Monitoring
Fire Alarm Service and Repair
News and Updates
TSS has state of the art, 24/7 fire alarm monitoring solutions. With it's feature rich platform, you can rest assured that your assets are being protected.
News and Updates
News and Updates
News and Updates
Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.
FAQs
News and Updates
FAQs
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
Our Partners
Fire Alarm Installation
Project Scope and Plan Designs
The first and perhaps most critical phase in the fire alarm installation process is developing the project's scope and plan design. One cannot simply slap a fire alarm system together. There are many factors that determine what type of device is needed for a particular application. The building design and occupancy type can vastly impact the overall fire alarm design. It is critical your fire alarm designer understand the building type and use in order to design a system that meets all local, state and national codes. TSS is well aware of this codes, and that is why it is so important for us to visit the job site prior to starting the design of the fire alarm. Contact us today to set your free, no obligation site review.
Permit Application
Once the project's scope is defined, and drawings are prepared, it is time to move forward with permitting. Permitting can be the most trying part of the whole fire alarm installation process. Before doing any fire alarm installation, you will need to obtain a Fire Alarm permit. Unfortunately, There is no easy one way this is accomplished. Every AHJ's (Authority Having Jurisdiction) process for obtaining an approved permit is different. Our team has seen it all, and we can help expertly guide you through this process.
Fire Alarm Installation
TSS has highly skilled technicians that know exactly what is required of them. TSS pride's itself on making sure their technicians have the skillset necessary to expertly install your fire alarm system in a timely and professional manner. We take great pride in our work, and we hope that it shows.
Fire Alarm Testing and AHU Approval
In order to close your fire alarm permit, it is necessary to gain approval from the local Authority Having Jurisdiction (AHJ). This can be a stressful time as everyone wants this process to go as smoothly as possible. Prior to testing the system with the local AHJ, TSS completes a thorough pre-test inspection. That way, once it is time to test with the AHJ, we have documented proof that the system has been tested and worked as designed.
Fire Alarm Service
What is Fire Alarm Service?
As an owner of a fire alarm system, you are required by code to keep that fire alarm system maintained and in proper working condition. The fire alarm system itself well help with this by reporting any "Trouble" or "Supervisory" conditions. If the panel starts beeping at you, it will also display a message. Should this happen simply call us, and we can tell you what it will take to fix it. In addition to calling when the panel is indicating there is an issue, NFPA 72 National Fire Alarm and Signaling code requires that the system be tested on an annual or semi annual basis. These are all fall in the realm of Fire Alarm Service.
Fire "Alarm", "Trouble" and "Supervisory Signals
As we mentioned above, your fire alarm will supervise itself and tell you what is wrong. It does this by reporting a fire alarm, fire trouble and fire supervisory signals. It is important to know the difference between these signals.
- Fire Alarm: When a fire is detected or the alarm is triggered by a manual pull station.
- Fire Trouble: When the panel detects something is preventing it from working correctly. Can include things as small as back up batteries need to be replaced to circuits being cut while doing minor construction work.
- Fire Supervisory: This signal lets you know if something is happening to a peripheral device that the fire alarm system is monitoring. For example, duct detectors and sprinkler tamper switches will initiate a supervisory signal should a duct detector be tripped or the sprinkler tamper valve be closed.
Should you receive an "Alarm" signal evacuate the building immediately. Should you receive a "Trouble" or "Supervisory" signal, our monitoring center will contact you. They can also put you in contact with us, and we can guide you through what. you need to do next.
Annual Tests and Inspection
The periodicity of tests and inspections is based on the type of fire alarm system you have and what devices are connected to it. Most systems are required to be tested annually at the bare minimum. See below to access the an excerpt from the National Fire Alarm and Signaling Code that tells you how often test and inspections are required.
Fire Alarm Monitoring
What does it mean to have a monitored Fire Alarm
When a fire alarm system is monitored, that means all signals are being sent to our monitoring center and then dispatch according to what type of signal is received. This is what allows your fire alarm system to protect you and your assets even when there is no one at the building. Once signals are received, our monitoring center will contact the local fire department to get you help as soon as possible.
Phoneline Monitoring
Phone lines have been the traditional way for a fire alarm panel to communicate its signals with the monitoring center. Today's code requires at least one dedicated phone line for the fire alarm system and one back up line that can be used with other devices like a fax machine. This means the customer will need to pay for two additional phone lines. Fortunately, phone lines are an older technology, and they are slowly going away. New technology allows for signal transmission without the additional expense of carrying two unnecessary commercial phone lines.
IP and Cellular Monitoring
IP and Cellular communicators allow the fire alarm system to communicate with the fire alarm monitoring center without the additional expense of keeping commercial phone lines. Signals are transmitted either over a network connection or via cellular towers. This option will save the customer a lot of money.